Support responsiveness, recurring issues and whether leadership has to chase updates
IT Provider Scorecard
Current IT Provider / MSP Review
Use this review when leadership is unsure whether the current IT relationship provides enough ownership, communication, security, continuity and strategic guidance—or when the business keeps having to chase the provider for answers.
Think of this as an IT Provider Scorecard: a structured way to evaluate whether the current relationship makes ownership, next steps, update timing, escalation, security and continuity clear before deciding whether anything needs to change.
What we review
Areas this assessment is designed to clarify
Microsoft 365 and administrative ownership
Security and backup responsibilities
Documentation, vendor access and escalation paths
Roadmap, review process and leadership visibility
Transition risk if a change is considered
What you receive
A practical next-step view, not a compliance certificate
- A structured view of provider strengths and gaps
- Questions to raise with the current provider using the No-Chase IT Standard as an ownership test
- Transition considerations only if change is warranted
Request the review
Tell us enough to understand the business context
The form collects business contact and qualification information plus non-sensitive attribution context. Do not submit passwords or confidential client information.
Next step
Free IT Assessment
Use the assessment or contact path that best matches the decision you are making. Scallex will start with your business context rather than a generic technology checklist.