Scallex IT Services

Backup and Disaster Recovery Services for Toronto and Kitchener-Waterloo Businesses

Backups only matter if they can be restored. Scallex helps review backup coverage, recovery testing, Microsoft 365 backup planning, and continuity expectations.

Problems We Solve

Backups need ownership, testing, and a recovery plan

A backup tool alone is not a recovery strategy. Your business should know what is protected, how long recovery may take, who is responsible, and whether restore tests have been completed.

  • Unclear backup coverage
  • No recent restore testing
  • Microsoft 365 backup assumptions
  • Ransomware recovery concerns
  • No documented RTO/RPO expectations
  • Unclear business continuity ownership
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Review

We start by reviewing your current setup, support model, risk areas, and business priorities.

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Stabilize

We focus on practical improvements that reduce friction for users and leadership.

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Roadmap

You get a clearer roadmap for support, security, cloud, backup, and future automation.

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What Is Included

Practical support that fits growing SMBs

Backup review

Review which systems, cloud apps, and user data are protected, where gaps may exist, and who owns backup monitoring.

Recovery testing

Plan practical restore checks so leadership has evidence that important data can be recovered when needed.

Microsoft 365 backup

Review Microsoft 365 retention and backup expectations for email, OneDrive, SharePoint, and Teams data.

RTO/RPO explanation

Clarify recovery time and recovery point expectations in plain English so business decisions are realistic.

Business continuity

Document practical recovery steps, vendor contacts, access requirements, and responsibilities for common incidents.

Ransomware recovery

Review recovery readiness, backup isolation considerations, and restoration priorities for ransomware scenarios.

Related Services

Connected IT services

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Managed IT Services

Reliable support, monitoring, Microsoft 365 administration, security basics, vendor coordination, endpoint support, and IT roadmap guidance.

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Business IT Support

Day-to-day help for users, devices, Microsoft 365, network issues, cloud applications, and business-critical technology problems.

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Microsoft 365 Support

MFA, identity, permissions, SharePoint, OneDrive, Teams, email security, onboarding, offboarding, licensing, and backup planning.

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FAQ

Common questions

What is included in this review?

Scallex reviews the business context first, then looks at support model, Microsoft 365, cybersecurity basics, backup readiness, cloud, network, users, vendors, and practical next steps.

Do you support both Toronto and Kitchener?

Yes. Scallex has office addresses in Toronto and Kitchener and supports businesses across Kitchener-Waterloo.

Is this residential computer repair?

No. Scallex focuses on business IT support, managed IT services, Microsoft 365, cybersecurity, cloud, backup, and practical IT consulting for organizations.

Do you offer after-hours support?

Scallex offers business-hours IT support with after-hours emergency support options depending on the engagement and client needs.

How do we start?

Start with a Free IT Risk & Efficiency Assessment so we can understand your environment and prioritize the most important risks and improvements.

Start with a practical assessment.

We will review your current environment and recommend the highest-impact next steps.

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