Managed IT for Toronto/GTA and Waterloo Region

Managed IT you don’t have to manage.

Business IT support, Microsoft 365, cybersecurity, backup and recovery, networks, AI and automation, and technology strategy — managed by one accountable technology partner for Toronto/GTA and Waterloo Region.

Explore ServicesFree IT Assessment
Clear ownershipSecurity as a baselineRecovery confidenceBusiness-aligned planning

What Scallex manages

One partner across the technology your business depends on

Start with the business need. The deeper service and regional pages are there when you need the detail.

Run & Support

Managed IT & SupportYour day-to-day IT department.Microsoft 365 & CloudEmail, Teams, SharePoint, identity and cloud.Networks & InfrastructureWi-Fi, firewalls, servers and connectivity.

Protect & Recover

CybersecurityProtect people, devices, accounts and business information.Backup & Business ContinuityProtect information and recover when something goes wrong.

Improve & Scale

AI, Copilot & AutomationUse AI securely and automate work that actually benefits from it.IT Strategy & Co-Managed ITPlanning and additional capacity for internal IT.

Why businesses change IT providers

IT should not become another job for leadership

Slow supportEmployees wait and leadership follows up.
Recurring problemsThe same issues return without root-cause ownership.
Unclear responsibilityProviders, software vendors and internal staff point at each other.
No visibilityLeadership does not know what happens next or what needs attention.

Who we help

Different operating environments need different IT emphasis

Waterloo Region

Professional & knowledge-worker businesses

Responsive support, Microsoft 365, identity, security, recovery and roadmap ownership without leadership chasing IT.

Explore Waterloo Region IT →

Waterloo Region

Operational & technical businesses

Networks, business systems, shared endpoints, recovery and vendor coordination for established operational environments.

Explore operational IT →

How working with Scallex works

Assess, take ownership, then keep improving

Start with the business problem, understand the environment, stabilize what matters and build a managed operating rhythm.

  1. AssessFit Call or focused assessment
  2. UnderstandBusiness & IT Discovery
  3. Reset90-Day IT Reset when changing providers
  4. ManageClear ownership, documentation and support
  5. ImproveTechnology reviews and roadmap priorities

Process proof

See the kind of operating clarity Scallex is built to provide

These are sample deliverables, not customer evidence or performance claims.

SAMPLE

Client IT Passport

A structured view of major systems, vendors, ownership, recovery status, dependencies and lifecycle priorities.

SAMPLE

Executive IT Scorecard

A leadership view of support, recurring issues, security, recovery, technology debt and roadmap priorities.

EXAMPLE

AI & Copilot Readiness Output

A practical map of permissions, governance, use cases, workflow opportunities, adoption needs and next steps.

Practical resources

Prefer to assess the situation before talking?

Use a focused scorecard or guide, then move to the Free IT Assessment when the unknowns need a broader review.

Featured: Microsoft 365 & Cyber Risk ScorecardFor professional firms reviewing access, offboarding, sharing, administrator roles and recovery evidence.

Manufacturer recovery checklist · Switching-provider guide · Resource Centre