Scallex IT Services

Managed IT Services for Growing Businesses in Toronto and Kitchener-Waterloo

Reliable IT support, proactive monitoring, Microsoft 365 administration, cybersecurity basics, backup planning, vendor coordination, and current MSP transition support.

Problems We Solve

Support gaps that slow growing businesses down

When a business grows past ad hoc support, small IT issues become operational risks: users wait, vendors are unclear, backups are uncertain, and Microsoft 365 changes happen without a plan.

  • Slow or inconsistent user support
  • Unclear ownership between vendors
  • Microsoft 365 changes without governance
  • Backup and security responsibilities not documented
  • No practical IT roadmap
  • Current MSP transition planning
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Review

We start by reviewing your current setup, support model, risk areas, and business priorities.

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Stabilize

We focus on practical improvements that reduce friction for users and leadership.

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Roadmap

You get a clearer roadmap for support, security, cloud, backup, and future automation.

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What Is Included

Practical support that fits growing SMBs

User support

Practical help for account issues, Microsoft 365, devices, connectivity, printers, and business applications so your team can stay productive.

Endpoint support

Support for laptops and workstations, including setup, access, updates, security basics, and common user productivity issues.

Microsoft 365 administration

User, license, admin role, MFA, mailbox, SharePoint, OneDrive, and Teams administration kept organized with clearer ownership.

Proactive monitoring

Monitoring for important systems and common failure points so recurring issues can be identified earlier and handled with a plan.

Cybersecurity basics

Practical controls such as MFA, endpoint protection, email security, access reviews, and backup readiness without unnecessary complexity.

Backup planning

Review backup coverage, ownership, recovery expectations, and restore testing so leadership knows what would happen during a real incident.

Related Services

Connected IT services

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Business IT Support

Day-to-day help for users, devices, Microsoft 365, network issues, cloud applications, and business-critical technology problems.

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Microsoft 365 Support

MFA, identity, permissions, SharePoint, OneDrive, Teams, email security, onboarding, offboarding, licensing, and backup planning.

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Cybersecurity Services

Practical security controls for phishing, identity risk, endpoint protection, email security, backup readiness, and cyber insurance preparation.

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FAQ

Common questions

What is included in this review?

Scallex reviews the business context first, then looks at support model, Microsoft 365, cybersecurity basics, backup readiness, cloud, network, users, vendors, and practical next steps.

Do you support both Toronto and Kitchener?

Yes. Scallex has office addresses in Toronto and Kitchener and supports businesses across Kitchener-Waterloo.

Is this residential computer repair?

No. Scallex focuses on business IT support, managed IT services, Microsoft 365, cybersecurity, cloud, backup, and practical IT consulting for organizations.

Do you offer after-hours support?

Scallex offers business-hours IT support with after-hours emergency support options depending on the engagement and client needs.

How do we start?

Start with a Free IT Risk & Efficiency Assessment so we can understand your environment and prioritize the most important risks and improvements.

Start with a practical assessment.

We will review your current environment and recommend the highest-impact next steps.

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