Scallex IT Services

VoIP Solutions for Toronto and Kitchener-Waterloo Businesses

Modernize business phone systems with cloud calling, call routing, remote users, voicemail-to-email, and better visibility into communications.

Problems We Solve

When IT feels reactive, unclear, or risky

Modernize business phone systems with cloud calling, call routing, remote users, voicemail-to-email, and better visibility into communications.

  • Cloud phone planning
  • Call routing
  • Remote users
  • Voicemail-to-email
  • Number migration guidance
  • Vendor coordination
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Review

We start by reviewing your current setup, support model, risk areas, and business priorities.

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Stabilize

We focus on practical improvements that reduce friction for users and leadership.

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Roadmap

You get a clearer roadmap for support, security, cloud, backup, and future automation.

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What Is Included

Practical support that fits growing SMBs

Cloud phone planning

Scallex helps strengthen cloud phone planning with clear ownership, practical configuration, and business-focused guidance.

Call routing

Scallex helps strengthen call routing with clear ownership, practical configuration, and business-focused guidance.

Remote users

Scallex helps strengthen remote users with clear ownership, practical configuration, and business-focused guidance.

Voicemail-to-email

Scallex helps strengthen voicemail-to-email with clear ownership, practical configuration, and business-focused guidance.

Number migration guidance

Scallex helps strengthen number migration guidance with clear ownership, practical configuration, and business-focused guidance.

Vendor coordination

Scallex helps coordinate technology vendors, licensing providers, internet providers, software platforms, and support relationships so your team has one clearer path for IT issues.

Related Services

Connected IT services

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Managed IT Services

Reliable support, monitoring, Microsoft 365 administration, security basics, vendor coordination, endpoint support, and IT roadmap guidance.

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Business IT Support

Day-to-day help for users, devices, Microsoft 365, network issues, cloud applications, and business-critical technology problems.

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Microsoft 365 Support

MFA, identity, permissions, SharePoint, OneDrive, Teams, email security, onboarding, offboarding, licensing, and backup planning.

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FAQ

Common questions

What is included in this review?

Scallex reviews the business context first, then looks at support model, Microsoft 365, cybersecurity basics, backup readiness, cloud, network, users, vendors, and practical next steps.

Do you support both Toronto and Kitchener?

Yes. Scallex has office addresses in Toronto and Kitchener and supports businesses across Kitchener-Waterloo.

Is this residential computer repair?

No. Scallex focuses on business IT support, managed IT services, Microsoft 365, cybersecurity, cloud, backup, and practical IT consulting for organizations.

Do you offer after-hours support?

Scallex offers business-hours IT support with after-hours emergency support options depending on the engagement and client needs.

How do we start?

Start with a Free IT Risk & Efficiency Assessment so we can understand your environment and prioritize the most important risks and improvements.

Start with a practical assessment.

We will review your current environment and recommend the highest-impact next steps.

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